Lead Capture8 min read

Med Spa Intake Form Templates and Field Checklist

Ready-to-copy med spa intake form templates and a field checklist for consult booking, new-client health history and treatment consent, plus HIPAA-aware best practices.

Farhad, founder of GHL Spark
Farhad · Founder, GHL Spark
Cover illustration — a clean form outline on a dark green background, marked GHL Spark, Lead Capture

In short

A good med spa intake form collects exactly what you need at each stage and nothing more. On the public site, keep the booking form to five or six fields — name, email, phone, treatment of interest and preferred time — so a browsing prospect actually finishes it, and keep clinical detail off that public form entirely. Once someone has booked, send a deeper new-client intake that gathers medical history, medications, allergies, pregnancy status and prior-treatment history through a secure, consented channel. Add a treatment-specific consent intake — for injectables, laser or peels — that captures the risks acknowledged and consent given before the appointment. This guide gives three ready-to-copy layouts as plain field lists you can lift straight into your form builder, the exact questions to ask and why each one earns its place, and the HIPAA-aware best practices — minimal PHI on public forms, secure clinical intake, mobile-first design and clear consent — that keep completion high while protecting sensitive health data. It also covers where to embed each form and how to route every submission so no enquiry sits unanswered.

Key takeaways

  • Split intake into a public booking form and a secure clinical intake — a short lead form fills the calendar, and the health-history form gathers PHI only after someone has committed.
  • Keep the public booking form to five or six fields and collect no health detail on it — every extra question lowers completion, and medical data does not belong on an open web form.
  • Gather medical history, medications, allergies and pregnancy status on a secure new-client intake sent after booking, not on the public site where anyone could see it.
  • Use a treatment-specific consent intake for injectables, laser or peels so the risks acknowledged and consent given are captured and timestamped before the appointment.
  • Route every submission into a CRM with automated confirmation and reminders so a new booking triggers an instant reply, an intake link and a reminder, not a missed enquiry.

Some links to tools we rate — including HighLevel — are affiliate links. If you start a trial through them we may earn a commission, at no extra cost to you. We only recommend tools we would set up for our own clients.

Your med spa intake form should collect exactly what you need at each stage — and nothing more. In practice that means two or three different forms, not one: a short public booking or consult form that lives on your website and turns browsers into booked clients, a deeper new-client health-history intake sent securely after someone books, and a treatment-specific consent intake for injectables, laser or peels. Below are ready-to-copy layouts for all three as plain field lists, the exact questions to ask and why, the HIPAA-aware best practices that keep completion rates high while protecting health data, and where to put each form so people actually find it.

The reason to split intake into stages is not only conversion — it is safety and privacy. A browsing prospect and a booked client have very different tolerance for questions, so a twelve-field form on your public site loses people in seconds. But there is a second reason unique to a clinic: medical history, medications and allergies are sensitive health information that has no business sitting on an open, public-facing form. Design for both realities and your booking rate, your data quality and your privacy posture all improve at once.

What should a public booking form include?

This is the form that sits on your public site and social links. Its only job is to capture the enquiry and get someone booked, so keep it to five or six fields and collect no clinical detail at all.

  • Full name [text, required]
  • Email [email, required]
  • Phone [phone, required]
  • Treatment of interest [dropdown: Injectables, Laser, Facials / skin, Body contouring, Not sure — help me choose]
  • Preferred date or time [date / text]
  • How did you hear about us? [dropdown, optional]

That is enough to book a consult, route the enquiry and follow up. The treatment dropdown lets you triage instantly and send the right clinical intake later, and the "not sure" option captures the prospect who is curious but undecided — often your best consult opportunity. Notice what is absent: no health conditions, no medications, no pregnancy question. None of that belongs on a public form. For the wider picture of turning visitors into booked clients, see how to capture leads with forms.

What does a new-client health intake need?

Once someone has booked, motivation is high and the deeper questions are justified — and, crucially, you can now collect them through a secure, consented channel rather than an open web page. This form gathers what you need to treat safely.

  • Full name [text, required]
  • Date of birth [date, required]
  • Email [email, required]
  • Phone [phone, required]
  • Are you currently pregnant or breastfeeding? [radio: Yes, No, Prefer not to say]
  • Known allergies [long text]
  • Current medications and supplements [long text]
  • Relevant medical conditions [checkboxes: Skin conditions, Autoimmune, Diabetes, Blood-clotting / on blood thinners, Cold sores / herpes, None of these]
  • Prior aesthetic treatments [checkboxes: Injectables, Laser, Peels, None]
  • Recent treatments in the last two weeks [long text, optional]
  • Skin concerns and goals [long text]
  • Consent to collect and store this health information [checkbox, required]
  • Anything else we should know? [long text, optional]

This form should be delivered through a secure link after booking — not embedded on a public page. The pregnancy, medication and blood-thinner questions are not box-ticking: they directly change what is safe to perform, which is exactly why they belong in a protected clinical intake rather than an open form. The prior-treatment checkboxes let a provider plan around recent injectables or laser work, and the explicit consent checkbox both respects the client and creates a record that consent was given.

Consent is treatment-specific and needs capturing close to the appointment. A short, focused form per procedure does that cleanly.

  • Client name [text, required]
  • Treatment being performed [dropdown, required]
  • I understand what this treatment involves [checkbox, required]
  • I have read the common risks and side effects [checkbox, required]
  • I understand the aftercare instructions [checkbox, required]
  • I confirm the health information I provided is accurate and current [checkbox, required]
  • Photography consent for before / after records [radio: Yes, No]
  • Client signature [signature]
  • Date [date, auto]

Captured digitally, this consent is timestamped and stored against the client record instead of living on a paper form in a folder. The "photography consent" radio is worth keeping separate — many clients are happy to be treated but not photographed, and forcing one answer to cover both is neither respectful nor clear. The accuracy-confirmation checkbox ties the consent back to the health intake, so the provider knows the history they are relying on was affirmed at the point of treatment.

Which fields matter, and why ask them?

Every field on an intake form should earn its place. Here is the reasoning behind the core ones.

FieldWhy you askRequired?
Full namePersonalises follow-up and creates the contact recordYes
Email and phoneTwo ways to reach them so a booking is never strandedYes
Treatment of interestTriages the enquiry and routes the right intakeYes
Preferred date or timeGets the consult booked, not just enquiredYes
Pregnancy / breastfeedingDirectly affects what is safe to performClinical intake
Medications and allergiesFlags interactions and contraindicationsClinical intake
Medical conditionsIdentifies risks like blood thinners or cold soresClinical intake
Prior treatmentsLets a provider plan around recent workClinical intake
Consent checkboxRecords permission to hold and use health dataClinical intake
Treatment consentCaptures informed consent before the procedureConsent intake

What are the best practices for a med spa intake form?

Keep the public form short. Five or six fields converts far better than a dozen. Split intake into a light public booking form and a fuller clinical intake, so browsers answer little and booked clients answer more.

Keep PHI off the public form. This is the rule that matters most for a clinic. Medical history, medications, allergies and pregnancy status are sensitive health data — collect them only on a secure new-client intake sent after booking, never on an open web page. If your clinic falls under HIPAA, confirm your form and CRM vendor will sign a business associate agreement and configure the tools accordingly.

Design mobile-first. Most people will fill it out on a phone, often straight from an Instagram or Facebook link. Use a single column, large tappable fields, labels above inputs, and the right keyboard type for each field. Anything that forces pinching and zooming loses bookings.

Make consent explicit. On the clinical intake, ask clearly for permission to collect and store health information, and capture treatment consent as its own step before the appointment. Digital consent that is timestamped and stored against the record beats a paper form in a drawer every time.

Automate the follow-up. A form is only as good as what happens after submit. Wire it so every booking creates a contact, sends an instant confirmation, delivers the secure intake link and raises a reminder before the appointment. Speed matters: a prospect who gets an instant, personal reply is far likelier to keep the booking than one who waits. For the wider retention picture, the ready-made win-back campaign ideas for med spas show how the same automation brings lapsed clients back.

Confirm and set expectations. End the booking form with a clear thank-you screen that tells the person what happens next and when — a confirmation text, the intake form on its way, the consult time confirmed. A submitter left staring at a blank success message often wonders whether it worked at all.

Where should you embed each form?

Give the public booking form its own dedicated page you can link to from the home page, every treatment page and the contact page, and use as a landing page for social ads. Embed a short version inline on your busiest treatment pages too. The clinical intake and consent forms are different: those go out by secure link after booking, not on the open site. The test for the public form is simple — anyone ready to book should reach it in one click from wherever they are, including straight from a social bio link. For the broader playbook, see med spa marketing and the Med Spa & Aesthetics Marketing hub.

What tool should host the form?

You can build these in a standalone form builder and manually chase bookings, but then the follow-up, reminders and intake links all live somewhere else. One option that keeps everything in one place is HighLevel, which hosts the public booking form, routes each submission straight into a CRM contact record, books the consult and fires automated follow-up — the confirmation, the secure intake link, the reminder before the appointment. Honestly, the value is less about the form itself and more about not stitching a form tool, a booking calendar, a CRM and an SMS platform together: forms, scheduling, CRM and automation in one system means a booking never falls through a gap between apps. If that fits how you want to work, you can start a free HighLevel trial and build the booking form and follow-up in an afternoon. Whatever you choose, confirm it can handle health data appropriately before any clinical detail flows through it.

Whichever tool you use, the structure is the same: a short public booking form with no clinical detail on it, a secure health-history intake sent after booking, treatment-specific consent captured before the appointment, and automated follow-up so nothing slips. Get that right and your intake stops being a bottleneck and starts being the smoothest, safest part of winning a client. If you want a hand wiring it up, see our pricing or book a call.

Frequently asked questions

What is a med spa intake form?
A med spa intake form is the structured questionnaire a clinic uses to collect the details it needs from a prospective or new client. In its lightest form it is a short booking or consult form on your website that captures contact details and the treatment someone is interested in so you can book them in. In its fuller form it is a new-client clinical intake that gathers medical history, medications, allergies and prior treatments before an appointment. Both do the same core job — turn an enquiry into structured information you can act on — but the public form stays light and non-clinical while the deeper health detail is collected through a secure, consented channel after someone has booked.
What fields should a med spa booking form include?
On the public site keep it to the essentials — full name, email, phone, the treatment or service the person is interested in, and a preferred date or time. That is enough to book a consult or appointment and follow up, without asking for anything sensitive. Do not collect medical history, medications or health conditions on this public form. Save all of that for a secure new-client intake you send after the booking is made, when the person expects to share clinical detail and you can gather it through a protected channel rather than an open web field.
How long should a med spa intake form be?
It depends which form you mean. A public-facing booking or consult form should be short — five or six fields is the sweet spot, because every additional field measurably lowers the share of people who finish. A new-client clinical intake, sent after someone has booked, can be longer, since their motivation is higher and the information is genuinely required to treat them safely. The rule of thumb is to match length to commitment — ask little from a browsing prospect, and ask more once someone has an appointment and expects to complete a health history.
Should a med spa booking form ask for medical history?
Not on the public form. Medical history, medications, allergies and health conditions are sensitive health information that should not sit on an open web form where the aim is a quick booking. Collect that detail on a secure new-client intake sent after the appointment is booked, delivered through a protected link and with clear consent. Keeping clinical questions off the public form does two things at once — it keeps the booking form short and high-converting, and it keeps sensitive health data out of an environment that was never meant to hold it.
How do I keep a med spa intake form HIPAA-aware?
Keep protected health information off any public-facing form, and collect clinical detail only through a secure, access-controlled intake sent after booking. Ask clearly for consent, tell people how their information is used and stored, and limit access to the staff who need it. Never let health answers land in a plain email inbox or an unsecured spreadsheet. If your clinic falls under HIPAA, confirm your form and CRM vendor will sign a business associate agreement and configure the tools accordingly. The principle is simple — minimal health data in public, and everything sensitive handled in a secure channel with consent.
What is a treatment consent intake?
A treatment consent intake is a form that captures a client's informed consent for a specific procedure — injectables, laser, chemical peels or similar — before it is performed. It sets out what the treatment involves, the common risks and aftercare expectations, and records that the client has read and agreed to them, along with the date. It sits separately from the general health-history intake because consent is treatment-specific and needs to be captured close to the appointment. Handled digitally, it can be timestamped and stored against the client record rather than living on a paper form in a folder.
How do I make an intake form mobile-friendly?
Assume most people will complete it on a phone, because they will. Use a single-column layout, large tappable fields, and input types that trigger the right keyboard — a numeric keypad for phone, an email keyboard for email. Keep labels above fields rather than beside them, avoid long dropdowns where a few radio buttons would do, and cut any question that is not essential. A booking form that is quick and comfortable on a small screen will always outperform a desktop-first design that forces pinching and zooming, and most med spa traffic arrives from social media on mobile.
Where should I put the booking form on my website?
Put a clear path to it from your home page, your treatment or service pages and your contact page, and give it its own dedicated page you can link to directly and use as an ad or social landing page. Many clinics also embed a short version inline on a treatment page and reserve the full consult form for a "book now" page. The goal is that anyone ready to book can reach the form in one click from wherever they are, rather than hunting through a menu — especially since much of your traffic will come straight from an Instagram or Facebook link.
Can one form handle every treatment a med spa offers?
A single booking form can, using a treatment dropdown so the person tells you what they are interested in and you route accordingly. Clinical intake and consent are better handled per treatment type, because the history that matters and the risks that need consent differ between injectables, laser and peels. A practical setup is one short public booking form for the whole clinic, one secure general health-history intake for new clients, and treatment-specific consent forms triggered by the service booked. That keeps the front door simple while still capturing the right depth for each procedure.
How do I make sure booking submissions get followed up?
Connect the form to a CRM so every submission creates a contact record and triggers an automated response and an internal task. The person gets an instant confirmation, you get a notification, and the booking is queued with the clinical intake link ready to send. Automating this step is what stops warm enquiries from going cold, and pairing it with appointment reminders cuts the no-shows that quietly cost a med spa the most. It is the difference between an enquiry that turns into a booked, prepared client and one that sits unanswered in an inbox overnight.
What is the difference between a booking form and a clinical intake?
A booking or consult form sits on your public site and does one job — turn a browsing prospect into a booked, contactable client with a few non-clinical fields. A clinical intake comes later, once someone has an appointment, and gathers the medical history, medications, allergies and consent you need to treat them safely, through a secure channel. Keeping them separate means your public form stays short and high-converting while your clinical intake can be as thorough as safe treatment requires, and sensitive health data never touches an open web form. Most clinics need both, wired so a booking flows smoothly into secure intake.

About the author

Farhad, founder of GHL Spark

Farhad

Founder, GHL Spark

Farhad is the founder of GHL Spark, where he builds and white-labels GoHighLevel SaaS platforms for agencies and SaaS operators. He writes about the parts of GoHighLevel that actually break in production — A2P registration, onboarding, support load and automation.

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