GBP Message Response Workflow
Answers Google Business Profile messages fast enough to protect your response-rate badge, then moves the enquiry onto SMS where you can close it. Also included in the Inbound Lead Nurture Pack.
- 1Instantly
Reply in Google Messages
GBP — answers and offers a time
- 2+2 minutes
Request contact details
GBP — short link to capture phone and email
- 3On capture
Open on SMS
SMS — confirms and repeats the offer
- 4Day 1
Send the local proof email
Email — nearby work, named area
- 5Day 3
Offer two slots
SMS — concrete times, one tap
- 6Day 7
Send the final nudge
SMS — last touch before the lead goes cold
- 7On reply
Halt and alert
Stops the sequence, notifies the team