Missed Call Text-Back Workflow
Texts back every missed call within seconds so the caller does not ring your competitor next — the single highest-ROI automation on the platform.
- 1Instantly
Text the missed caller
SMS — apologises, offers to help by text
- 2+15 minutes
Follow up if no reply
SMS — booking link
- 3Day 2
Send the second nudge
SMS — one question
- 4Day 4
Send the last touch
SMS — closes the loop
- 5Out of hours
Send the after-hours variant
SMS — sets expectations for the morning
- 6On reply
Halt and alert
Stops the sequence, notifies the team